Normanton Altofts Junior School

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.


Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.


We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Complaints Procedure should be followed.


Further information can be found in our School Complaints Policy which can be found in the school policies section of our website.


We have provided this link to the Wakefield Early Support Advice Information and Liaison Service which has useful information for parents and carers.


If you would like to discuss your SEND requirements in detail please contact the school to arrange an appointment.